The Catalpa Handbook
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  • The Catalpa Handbook
  • 1. ABOUT CATALPA
    • 1.1 About Catalpa
    • 1.2 Vision, Values and Strategic Plan 2022
    • 1.3 Governance at Catalpa
    • 1.4 Organisational structure of Catalpa
    • 1.5 Our projects and key contacts for each
    • 1.6 Our key products
  • 2. OUR PEOPLE AND HOW WE WORK
    • 2.1 How we work and the tools we use
    • 2.2 Communicating internally
    • 2.3 Mission Driven Teams
    • 2.4 Recruitment and Onboarding
    • 2.5 How we support our people to thrive
    • 2.6 Offboarding
    • 2.7 Leave and public holidays
    • 2.8 Supporting our Mental Health
    • 2.9 Working from home & remotely
    • 3.0. Learning & Development Allowance
  • 3. EXTERNAL COMMUNICATIONS
    • 3.1 Guide to Communication
    • 3.2 Procedures for the collection, storage and use of stories, photos and video
    • 3.3 External Complaints and Feedback Policy
  • 4. PARTNERSHIP AND GROWTH INCLUDING BUSINESS DEVELOPMENT
    • 4.1 Introduction / overview
    • 4.2 Pre-bid stage including networking and partnering
    • 4.3 Go / No Go
    • 4.4 Tender planning and preparation
      • Project planning and design pre-submission
      • Key templates and links for bid planning and preparation
      • Bid Writing - full proposal or concept note
        • How to appoint an external bid writer
        • Key templates
        • Commonly required building blocks / required materials for tenders
        • Guides
    • 4.5 After a bid has been submitted
  • 5. PROJECT AND PRODUCT CYCLE MANAGEMENT
    • 5.1 Introduction
    • 5.2 Planning and pre-submission design
    • 5.3 Mobilising a new project
    • 5.4 Post-contract implementation
    • 5.5 Project close-out
  • 6. POLICIES AND PROCEDURES
    • 6.1 Register of policies and compliance
    • 6.2 Policy Development Procedure
    • 6.3 Code of Conduct
    • 6.4 Information Management & Technology Policies
    • 6.5. Occupational Health & Safety
    • 6.6 Human Resources Policies
    • 6.7 Safeguarding Policies, Templates and Training
    • 6.8 Operations, Financial and Asset Management
    • 6.9 Complaints and Feedback
    • 6.10 Social and Environmental Responsibility Policy
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  1. 4. PARTNERSHIP AND GROWTH INCLUDING BUSINESS DEVELOPMENT
  2. 4.4 Tender planning and preparation
  3. Bid Writing - full proposal or concept note

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