The Catalpa Handbook

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The Catalpa Handbook
1. ABOUT CATALPA
2. OUR PEOPLE AND HOW WE WORK
3. EXTERNAL COMMUNICATIONS
4. PARTNERSHIP AND GROWTH INCLUDING BUSINESS DEVELOPMENT
5. PROJECT AND PRODUCT CYCLE MANAGEMENT
6. POLICIES AND PROCEDURES

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5. PROJECT AND PRODUCT CYCLE MANAGEMENT
5.4 Post-contract implementation

Stage 4: Evaluate

Define the maintenance support plan and team Customer support Ongoing user data collection and analysis

PreviousDelivery NextDefine the maintenance support plan and team

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