The Catalpa Handbook
  • The Catalpa Handbook
    • Handbook guidelines
  • 1. ABOUT CATALPA
    • 1.1 About Catalpa
    • 1.2 Vision, Values and Strategic Plan 2022
    • 1.3 Governance at Catalpa
    • 1.4 Organisational structure of Catalpa
    • 1.5 Our projects and key contacts for each
    • 1.6 Our key products
      • Bero
        • Content
          • Exams
          • Targeting Content to Users
            • Resizing images for Bero
        • Design
        • Requirements
        • Theming
      • Gathr
      • Openly
  • 2. OUR PEOPLE AND HOW WE WORK
    • 2.1 How we work and the tools we use
      • Google Drive
      • Trello
      • Github
      • InVision
    • 2.2 Communicating internally
      • All Hands Stand-up (weekly / Mondays)
      • Tutorial Tuesdays
      • Show & Tell
      • Guide to Slack
      • Team meetings
      • Other Events
    • 2.3 Mission Driven Teams
    • 2.4 Recruitment and Onboarding
      • Hiring Guidelines
    • 2.5 How we support our people to thrive
      • Onboarding a new hire
        • Onboarding Trello
        • Onboarding buddy guide
        • 30/60/90 Day Plan
      • Goal Setting
      • Regular work/task based 1X1's
      • Quarterly Catch Up's
      • Feedback
      • Managers - Managing Underperformance
    • 2.6 Offboarding
    • 2.7 Leave and public holidays
      • Leave
      • Public Holidays
    • 2.8 Supporting our Mental Health
    • 2.9 Working from home & remotely
    • 3.0. Learning & Development Allowance
  • Page
  • 3. EXTERNAL COMMUNICATIONS
    • 3.1 Guide to Communication
      • Describing Catalpa
      • Guide to photography
      • Guide to social media
      • Writing: style guide
      • Writing: grammar
    • 3.2 Procedures for the collection, storage and use of stories, photos and video
    • 3.3 External Complaints and Feedback Policy
  • 4. PARTNERSHIP AND GROWTH INCLUDING BUSINESS DEVELOPMENT
    • 4.1 Introduction / overview
    • 4.2 Pre-bid stage including networking and partnering
      • Networking
      • Positioning for priority bids
      • Tracking bid opportunities
      • Partnering
        • Partnership brokering
        • Due diligence of downstream partners /subcontracting agencies
        • Pre-bid agreements
    • 4.3 Go / No Go
      • Go / No Go meetings
      • Selection criteria and guidelines
    • 4.4 Tender planning and preparation
      • Project planning and design pre-submission
      • Key templates and links for bid planning and preparation
      • Bid Writing - full proposal or concept note
        • How to appoint an external bid writer
        • Key templates
        • Commonly required building blocks / required materials for tenders
        • Guides
    • 4.5 After a bid has been submitted
  • 5. PROJECT AND PRODUCT CYCLE MANAGEMENT
    • 5.1 Introduction
    • 5.2 Planning and pre-submission design
      • 5.2.1 Monitoring, Evaluation & Learning
        • Project-level M&E
        • Catalpa's organisational approach to MEL
      • 5.2.2 Risk Management
      • 5.2.3 Cross-cutting issues in projects
        • Gender equality
        • Disability inclusion
    • 5.3 Mobilising a new project
      • Handover from BD team to PM team
      • Program Summary Document
      • Team Kickoff Meeting
      • Team Charter
    • 5.4 Post-contract implementation
      • Stage 1 - Learn: Design and Discovery
        • Human Centred Design
        • Our Tools
        • Creating a product
      • Stage 2: Create and Ideate
        • Our model
        • Agile Project Management
          • Getting started
          • Product design and development phases
            • 0. Contracting
            • 1. Learn
              • 1.1. Prepare
              • 1.2. Discovery
              • 1.3 Empathise
            • 2. Create
              • 2.1 Ideate
              • 2.2 Implement
            • 3. Refine
            • 4. Evaluate
          • Product Roadmap
          • Defining releases
          • Create the solution
          • Make a global plan
          • User Stories
          • Prototyping
          • Incremental development
          • UX & UI
          • Conducting tests
      • Stage 3: Refine and Release
        • Introduction and overview
        • Data privacy on a project basis
        • How-tos
          • Retrospective
        • Scrum methodology
          • Daily standup
          • Sprints
          • Sprint prep
          • Sprint meeting
        • Release
          • Epics
          • Epic selection
          • Epic planning
          • Product Q&A, deployment and implementation
          • Make it available
          • Delivery
      • Stage 4: Evaluate
        • Define the maintenance support plan and team
        • Customer support
        • Ongoing user data collection and analysis
      • Glossary of Terms
    • 5.5 Project close-out
      • Product transition and handover
      • Transition to governmen
      • SMA
      • Licenses / handover documents
      • Migrating to Gov owned data-center or cloud hosting
  • 6. POLICIES AND PROCEDURES
    • 6.1 Register of policies and compliance
    • 6.2 Policy Development Procedure
    • 6.3 Code of Conduct
    • 6.4 Data Privacy & Storage Policy
    • 6.5 Human Resources Policies
      • Breastfeeding and Work Policy
      • Occupational Health and Safety Policy
      • Domestic and Family Violence Policy
      • Gender Equality Policy
      • Disability & Discrimination Policy
      • Use of Catalpa Vehicles Policy - PNG
      • Anti-Bullying, Harassment and Discrimination Policy
    • 6.6 Safeguarding Policies, Templates and Training
      • Child Safeguarding Policy
      • Prevention of Sexual Exploitation, Assault and Harassment Policy (PSEAH)
      • Safeguarding templates
      • Safeguarding training
      • Safeguarding procedure for collecting, storing and using images / stories
    • 6.7 Financial and Asset Management
      • Fraud & Corruption Policy
      • Vehicle Use
    • 6.8 Complaints and Feedback
      • Internal Complaints and Feedback Policy
      • External Complaints and Feedback Policy
      • Whistleblower Policy
    • 6.9 Contract Development Procedure
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  • 3.1 Communicating about Catalpa
  • 3.2 Information to try to collect

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  1. 4. PARTNERSHIP AND GROWTH INCLUDING BUSINESS DEVELOPMENT
  2. 4.2 Pre-bid stage including networking and partnering

Networking

Previous4.2 Pre-bid stage including networking and partneringNextPositioning for priority bids

Last updated 9 months ago

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  1. Purpose of this Guide and how to use

This Guide was prepared by the Manager - Partnerships and Growth Step to provide Catalpians with a step-by-step guide to networking at Catalpa. The guide provides practical specifics to help you in networking.

  1. Identifying and researching targets for networking

2.1 Stakeholder identification

Stakeholders - identify and develop relationships with the key stakeholders for this priority project, both organisations and individuals. Contact them before the RFT is released as you won’t be able to contact them once it is released as they won't be allowed to talk to you.

Key stakeholders include:

  • Donor agency, where are the decisions made. Our biggest donor and thus target is DFAT. Staff at their posts across the Pacific, or in Canberra are good targets for networking.

  • Government agency - who will be responsible for implementing the project and/or contracting the project

  • Managing Contractor - who is the incumbent. In procurement in international development, an incumbent is the organisation who last supplied the contracted services for the project. These tend to be large, international managing contractors, such as DT Global, Abt Associates, Tetra Tech, and Palladium.

  • International and national Consultants with experience in the project (sector, country)

  • Other organisations with complementary skills or experience for potential partnerships

  • Government staff within the Ministry

2.2 Competitor Analysis

Competitor analysis - this will help identify Potential Partners (organisations)

  • Who is well placed to be either a partner or a competitor?

  • What are our strengths and weaknesses against the Request for Tender (RFT)/Investment Design Document (IDD/Project design)?

  • Based on this do we need a partner and if so, what skills do we need?

  • What are our strengths and weaknesses in comparison to competitors?

2.3 Develop Strong Relationships with client / donor and others

Before a tender is released, you can also identify and develop relationships with:

  • Client: Who is the Client? Usually a donor or a Managing Contractor whoever spends the money on the project but this can also be a government agency if it is a government contract

  • Donor: Who is the donor? Who gives the money?

  • Government Counterpart: Who is the government counterpart? What department(s) What is their role in decision making?

  • Local Partners: Who are the relevant local partners who could add value to our bid? What can they bring?

  • International partners: may or may not be required. Who are the relevant local partners who could add value to our bid? What can they bring?

  • Local and international consultants and staff? Who has been working in the sector or project before? Who is well regarded in the country? Sector?

Relationship building with clients / donors can only be done before the tender is released so early information is critical and it is better to develop relationships with all of them.

  1. Information exchange

For good networking, you need to both collect useful information and also share useful information. Communication is a two-way street. Also, be aware of the need to succinctly communicate who Catalpa are and what we do best.

3.1 Communicating about Catalpa

  • Elevator pitch: Catalpa is more than just a technology company: Catalpa is an international development organisation. We improve people’s lives. We just use technology as one way of doing it. So don’t talk about the technology, other than as a means to an end. Talk about what the use of the technology does eg. Liga Inan saves the lives of women and children through improving relationships between skilled healthcare workers and clients through the use of text messaging. The most important message is Catalpa saves lives. That’s the message we lead with.

  • Based on your research of the person / organisation you’re networking with, take relevant information with you about Catalpa and its programs, using the pre-existing information available here:

    • Organisational capacity sheets (there are general sheets and also thematic and/or country sheets)

    • Program Fact sheets.

3.2 Information to try to collect

  • You should research a networking contact and their organisation before meeting, and then ask questions to dig deeper to:

    • Upcoming projects, designs and tenders, including downstream work from managing contractors (MCs)

    • Current project information (MC, Team Leader (TL), downstream opportunities)

    • Potential partners and competitors

    • Skilled and experienced team members

    • Skilled and well-respected consultants

    • Government preferences

    • Background information including data/statistics

    • Organisations that are coming in country for visits

    • Real costs

    • What are they best at (could be useful to partner with them on)

More questions are listed at Annex Two.

  • Try to obtain early access to upcoming bid / project information: Try to access early information about the project as this could benefit Catalpa in designing an appropriate methodology and approach in a bid.

  • Learn as much about the project and sector as possible:

    • Project design or investment design document (IDD) - early access to this is critical

    • Current and potential team members (local and international)

    • Current and relevant sector information, particularly information that might not be well known

    • Who has been contracted to manage similar current and past projects and how they are seen in country by the donors

    • Who are the decision makers?

    • Who can influence the decision makers?

    • Who has access to information?

    • Who designed the project?

    • What are the key elements of the project?

  • What are the government priorities with the regard to the project?

  • What are key challenges the project may face?

  • What are the key strengths that the project should do more of?

  • What networks do we have that we can draw upon?

  • Demonstrate the value of Catalpa: Whenever possible, provide insights or offer help during your conversation, even if it doesn’t immediately lead to a business opportunity. Demonstrating your expertise and willingness to assist can leave a lasting positive impression.

  1. Follow-up steps after networking

After you’ve made a networking connection, ensure the following:

  • Make Notes: After meeting someone, jot down a few notes about your conversation. This will make personalised follow-ups easier.

  • Share the discussion with your colleagues at Catalpa

  • There are business development Slack channels dedicated to sharing networking contacts / ‘leads’, upcoming projects and other information. These channels are categorised by sector, e.g. #bd_education, #bd_health.

  • If you are not yet on these channels, start by sending your message directly to Karen or Ona.

  • Follow up and maintain the connection with the person you networked with:

  • Send Personalised Messages: Send a personalised email or LinkedIn message referencing your conversation. This helps to solidify the connection and opens the door for future interactions.

  • Offer Value: If you come across an article, event, or opportunity relevant to someone you’ve met, share it with them. It’s a great way to stay in touch and show that you’re thinking of them.

  • Suggestions for follow up: Offer them a demonstration of a product or to forward a copy of a capacity statement or a link to an independent review or blog

  • Regular Check-ins: Networking isn’t just about making initial contacts; it’s about building relationships. Periodically reach out to your connections with updates or just to say hello.

  • Be a Connector: Introduce your contacts to each other when you see a mutual benefit. Being a connector not only helps others but also strengthens your network.

Upload the details of the contact and the interactions in Coda: Here’s the link:

Write 1-2 sentences on your networking contact in the corresponding channel, and tag the BD team e.g. if your meeting was with a government official in health, post it in the #bd_health channel. For example “Hi , I met with John Doe yesterday from XYZ at the Global Edu Summit. XYZ is the NGO partner on the upcoming ABC education project in Timor. He’s interested in our approach to blended learning–where should we go from here?”

Catalpa Networking Guide
https://coda.io/d/_dEqLm8Yu4Hz/Contacts_suFr-
Onarina Umu