The Catalpa Handbook
  • The Catalpa Handbook
    • Handbook guidelines
  • 1. ABOUT CATALPA
    • 1.1 About Catalpa
    • 1.2 Vision, Values and Strategic Plan 2022
    • 1.3 Governance at Catalpa
    • 1.4 Organisational structure of Catalpa
    • 1.5 Our projects and key contacts for each
    • 1.6 Our key products
      • Bero
        • Content
          • Exams
          • Targeting Content to Users
            • Resizing images for Bero
        • Design
        • Requirements
        • Theming
      • Gathr
      • Openly
  • 2. OUR PEOPLE AND HOW WE WORK
    • 2.1 How we work and the tools we use
      • Google Drive
      • Trello
      • Github
      • InVision
    • 2.2 Communicating internally
      • All Hands Stand-up (weekly / Mondays)
      • Tutorial Tuesdays
      • Show & Tell
      • Guide to Slack
      • Team meetings
      • Other Events
    • 2.3 Mission Driven Teams
    • 2.4 Recruitment and Onboarding
      • Hiring Guidelines
    • 2.5 How we support our people to thrive
      • Onboarding a new hire
        • Onboarding Trello
        • Onboarding buddy guide
        • 30/60/90 Day Plan
      • Goal Setting
      • Regular work/task based 1X1's
      • Quarterly Catch Up's
      • Feedback
      • Managers - Managing Underperformance
    • 2.6 Offboarding
    • 2.7 Leave and public holidays
      • Leave
      • Public Holidays
    • 2.8 Supporting our Mental Health
    • 2.9 Working from home & remotely
    • 3.0. Learning & Development Allowance
  • Page
  • 3. EXTERNAL COMMUNICATIONS
    • 3.1 Guide to Communication
      • Describing Catalpa
      • Guide to photography
      • Guide to social media
      • Writing: style guide
      • Writing: grammar
    • 3.2 Procedures for the collection, storage and use of stories, photos and video
    • 3.3 External Complaints and Feedback Policy
  • 4. PARTNERSHIP AND GROWTH INCLUDING BUSINESS DEVELOPMENT
    • 4.1 Introduction / overview
    • 4.2 Pre-bid stage including networking and partnering
      • Networking
      • Positioning for priority bids
      • Tracking bid opportunities
      • Partnering
        • Partnership brokering
        • Due diligence of downstream partners /subcontracting agencies
        • Pre-bid agreements
    • 4.3 Go / No Go
      • Go / No Go meetings
      • Selection criteria and guidelines
    • 4.4 Tender planning and preparation
      • Project planning and design pre-submission
      • Key templates and links for bid planning and preparation
      • Bid Writing - full proposal or concept note
        • How to appoint an external bid writer
        • Key templates
        • Commonly required building blocks / required materials for tenders
        • Guides
    • 4.5 After a bid has been submitted
  • 5. PROJECT AND PRODUCT CYCLE MANAGEMENT
    • 5.1 Introduction
    • 5.2 Planning and pre-submission design
      • 5.2.1 Monitoring, Evaluation & Learning
        • Project-level M&E
        • Catalpa's organisational approach to MEL
      • 5.2.2 Risk Management
      • 5.2.3 Cross-cutting issues in projects
        • Gender equality
        • Disability inclusion
    • 5.3 Mobilising a new project
      • Handover from BD team to PM team
      • Program Summary Document
      • Team Kickoff Meeting
      • Team Charter
    • 5.4 Post-contract implementation
      • Stage 1 - Learn: Design and Discovery
        • Human Centred Design
        • Our Tools
        • Creating a product
      • Stage 2: Create and Ideate
        • Our model
        • Agile Project Management
          • Getting started
          • Product design and development phases
            • 0. Contracting
            • 1. Learn
              • 1.1. Prepare
              • 1.2. Discovery
              • 1.3 Empathise
            • 2. Create
              • 2.1 Ideate
              • 2.2 Implement
            • 3. Refine
            • 4. Evaluate
          • Product Roadmap
          • Defining releases
          • Create the solution
          • Make a global plan
          • User Stories
          • Prototyping
          • Incremental development
          • UX & UI
          • Conducting tests
      • Stage 3: Refine and Release
        • Introduction and overview
        • Data privacy on a project basis
        • How-tos
          • Retrospective
        • Scrum methodology
          • Daily standup
          • Sprints
          • Sprint prep
          • Sprint meeting
        • Release
          • Epics
          • Epic selection
          • Epic planning
          • Product Q&A, deployment and implementation
          • Make it available
          • Delivery
      • Stage 4: Evaluate
        • Define the maintenance support plan and team
        • Customer support
        • Ongoing user data collection and analysis
      • Glossary of Terms
    • 5.5 Project close-out
      • Product transition and handover
      • Transition to governmen
      • SMA
      • Licenses / handover documents
      • Migrating to Gov owned data-center or cloud hosting
  • 6. POLICIES AND PROCEDURES
    • 6.1 Register of policies and compliance
    • 6.2 Policy Development Procedure
    • 6.3 Code of Conduct
    • 6.4 Data Privacy & Storage Policy
    • 6.5 Human Resources Policies
      • Breastfeeding and Work Policy
      • Occupational Health and Safety Policy
      • Domestic and Family Violence Policy
      • Gender Equality Policy
      • Disability & Discrimination Policy
      • Use of Catalpa Vehicles Policy - PNG
      • Anti-Bullying, Harassment and Discrimination Policy
    • 6.6 Safeguarding Policies, Templates and Training
      • Child Safeguarding Policy
      • Prevention of Sexual Exploitation, Assault and Harassment Policy (PSEAH)
      • Safeguarding templates
      • Safeguarding training
      • Safeguarding procedure for collecting, storing and using images / stories
    • 6.7 Financial and Asset Management
      • Fraud & Corruption Policy
      • Vehicle Use
    • 6.8 Complaints and Feedback
      • Internal Complaints and Feedback Policy
      • External Complaints and Feedback Policy
      • Whistleblower Policy
    • 6.9 Contract Development Procedure
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  1. 6. POLICIES AND PROCEDURES
  2. 6.5 Human Resources Policies

Disability & Discrimination Policy

01. PURPOSE

The purpose of this policy is to articulate Catalpa International’s commitment to disability inclusive development and describe the steps we will take towards putting this into practice.

02. WHO DOES IT APPLY TO?

This policy applies to all Catalpa staff, volunteers, sub-contractors and board members.

03. PRINCIPLES

03.1 Disability results from an environment that excludes people with different levels of functioning

Catalpa has adopted the definition of disability developed by the World Bank and used by the Australian Government. It defines disability as ‘the result of the interaction between people with different levels of functioning and an environment that does not take these into account’.

This definition is consistent with the UN Convention on the Rights of Disabled Persons which highlights that it is attitudinal and environmental barriers which hinder people with impairments from fully and effectively participating in society on an equal basis with others.

03.2 People with a disability are among the poorest and most excluded members of society

Data from 2011 shows that 15% of the world’s population consists of people with a disability and one in five people in living in poverty in developing countries having a disability. People with a disability are often among the poorest, most vulnerable and excluded members of communities in developing countries. Amongst people with a disability, women, girls and the elderly are the most marginalised and may face multiple layers of stigma and discrimination.

Poverty and disability reinforce and perpetuate each other, people with a disability are among the poorest and people in poverty are at greatest risk of acquiring a disability. This is largely attributable to the multiple barriers faced by people with a disability in accessing education, health, employment and participation in political and public life. For example, in Timor-Leste where Catalpa implements a number of projects, people with a disability face a number of barriers in accessing health services including a lack of knowledge among health care workers about how to make services inclusive, distance, the prohibitive cost of transport and disability related stigma and discrimination.

03.3 Discrimination on the basis of disability is not acceptable and undermines development

Discrimination against any person on the basis of disability is a violation of human rights and undermines a person’s dignity.

Discrimination is pervasive and comes in many forms. Examples include overt discriminatory behaviour by an individual towards a person with a disability, such as refusing them access, but it may also come in the form of institutionalised discrimination embodied in policies or guidelines.

People with a disability experience a high level of stigma and discrimination on the basis of their disability and are commonly denied their rights. This in turn contributes to their economic vulnerability and social exclusion.

03.4 Development should be disability inclusive

In the past, people with a disability have been largely excluded from the benefits of international development. Disability inclusive development occurs when the entire community, including those people with a disability benefit equally from the development process.

Disability-inclusive development is based on the following principles:

  • Awareness of disability and its implications

  • Participation and active involvement of people with a disability

  • Comprehensive accessibility through addressing physical, communication, policy and attitudinal barriers

  • Twin track approach that identifies disability specific actions combined with mainstream approaches

03.5 Information Communication Technology should also be disability inclusive

Catalpa International is committed to creating change in the developing world through the use of Information Technology. IT can empower people with a disability, and assist them to access resources, better communicate with others and perform a wider range of tasks.

However, Catalpa recognises that IT can also result in barriers to participation in development activities. Catalpa will seek to ensure that the technology used is appropriate and tailored to the contextual needs of the beneficiaries, including those who may have a disability.

03.6 Catalpa has a role to play in practicing disability inclusive development

As an organisation implementing international development projects in several developing country settings, we recognise that we have a responsibility to ensure we are working towards practicing disability-inclusive development at both organisational and programmatic levels.

We realise that building greater disability inclusive development practice is a process that takes time. We are going to start with the steps below. We we will evaluate our progress and review the policy annually to ensure that it is consistent with current best practice principles and remains relevant to our work.

04. WE WILL TAKE THE FOLLOWING STEPS TOWARDS DISABILITY INCLUSION

04.1 IN OUR ORGANISATION WE WILL:

  • Raise awareness amongst our staff through information sharing and discussions

  • Incorporate disability into internal strategies where possible

  • Appoint a staff member as the focal point for disability inclusion

  • Ensure the physical environments in which we work are accessible

  • Where possible, gather research and data according to disability, type and impact as well as the gender and age of people with a disability

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Last updated 4 years ago

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